Updated 2/17/2020

The following is a summary regarding the Massachusetts Courts during the COVID-19 outbreak. This information is not legal advice.  It shall not be taken as legal advice or substituted for legal advice. The content provided is for informational purposes only. Before you make any decision that may have legal implications, you should consult with a qualified legal professional for specific legal advice tailored to your situation.

For general information on the operations of the courts during the pandemic please follow this link.

Although courthouses are open, all courts will still conduct most business virtually — by telephone, videoconference and email. If you must go to the courthouse it is a good idea to know what to expect in advance. Please click here for a video on what to expect at the court. Most hearings will still be held virtually. Follow this link for guidance from the court on virtual hearings.

Each Division of the Probate and Family Court has published protocols for how to file complaints and conduct business in their respective Courts at this time. You can access the Division Protocol for the Essex County Probate and Family Court by clicking here. You can access the Division Protocols for the other divisions by clicking here.

Each of the Probate and Family Courts has also opened a Virtual Registry where you can receive face-to-face assistance from registry staff remotely. You can access the Essex County Probate and Family Court Virtual Registry at the following link. You can find the links for the Virtual Registry for other Family and Probate Courts, as well as other types of courts by clicking here.


Court Service Centers locations are closed to the public until further notice due to COVID-19, but remote services are available for emergency cases via Zoom Meetings. They are available Monday through Friday from 9AM to noon. You can find information on the services offered and how to access them here.


The Court website provides a video with information on obtaining a restraining order during the pandemic. You can view the video by following this link. You can also find covid-19 resources for Abuse Prevention orders by following this link.

If you need to apply for an Abuse Prevention Order during business hours (between 8:30AM and 4:30PM, Monday through Friday) call the District Court or Probate and Family Court in your area to talk to Court staff about how to proceed. The Districts Courts can be found here. If you need to see a list of the court(s) that serve your area follow this link.

If you need to apply for an Abuse Prevention Order outside of court business hours, contact the Police Department and use the existing after-hours Judicial Response System.

A collection of volunteers operating out of Suffolk Law’s Legal Innovation and Technology Lab in cooperation with the Massachusetts Access to Justice Commission’s COVID-19 task force created an on-line and mobile friendly application to assist court users in completing a number of court forms. The full list of available categories can be found here. An on-line application to assist with filing out the forms to apply for a 209A Restraining Order can be found here.


If you have a scheduled court date you can call the Court regarding the hearing. If you have an emergency court issue you should call your local court.

District Courts

  • Newburyport (978) 462-2652
  • Ipswich (978) 462-2652
  • Haverhill (978) 521-7300
  • Lawrence (978) 687-7184

Essex County Probate and Family Court

  • Salem (978) 744-1020
  • Lawrence (978) 686-9692

For information on the courts that serve your area and an alphabetical list of all courts follow this link.

If a court user is unable to reach their local court or has general questions about cases, they can call the Trial Court Help Line at 833-91COURT between 8:30 a.m. to 4:30 p.m., Monday through Friday. You can read more about the Helpline by following this link.