Last updated on 5/16/2021

We are available and here for you. Our 24/7 Confidential Hotline is available at (978) 388-1888; (800) 439-0183 (TTY), or email

The Jeanne Geiger Crisis Center is offering virtual support in Survivor Services, including advocacy, counseling, legal assistance and support groups; we are also offering in-person support by appointment. While social distancing is important during this pandemic, we know this is an especially difficult time for those who experience domestic violence. We will do everything we can to continue to provide our services to those that need it.

How to Access our Virtual Services:

Periods of crisis like this can be particularly unsafe for survivors, some of whom may be forced into close contact with an abusive partner, and many of whom are facing additional financial hardships.

Advocacy, Counseling and Legal Services

Our team is providing phone and video support to new and existing survivors including advocacy and safety planning, counseling, legal assistance and support groups. Advocates have uninterrupted access to email and voicemail while working remotely during regular business hours.

Children’s Safety Program

Our Children’s Safety Program is providing phone and video support to parents, and emergent child survivor needs are assessed on a case-by-case basis. Virtual group support is also available.

How to Reach Us:

Phone: (978) 834-9710 (Amesbury office) or (978) 989-9361 (Children’s Safety Program in Lawrence). You will be directed by an automatic greeting to leave a voicemail for the person you are trying to reach and staff will return your call.


Our 24/7 Confidential Hotline is always available: (978) 388-1888; (800) 439-0183 (TTY).

Court Advocacy

For general information on the operations of the courts during the pandemic please follow this link.

Although courthouses are open, all courts will still conduct most business virtually — by telephone, videoconference and email. If you must go to the courthouse it is a good idea to know what to expect in advance. Please click here for a video on what to expect at the court. Most hearings will still be held virtually. Follow this link for guidance from the court on virtual hearings.

The Court website provides a video with information on obtaining a restraining order during the pandemic. You can view the video by following this link. You can also find covid-19 resources for Abuse Prevention orders by following this link.

For more details on District or Probate and Family Courts, click here.