Last updated on 7/16/2020

We are available and here for you. Our 24/7 Confidential Hotline is available at (978) 388-1888; (800) 439-0183 (TTY), or email

The Jeanne Geiger Crisis Center is offering virtual support in Survivor Services, including advocacy, counseling, legal assistance and support groups. While social distancing is important during this pandemic, we know this is an especially difficult time for those who experience domestic violence. We will do everything we can to continue to provide our services to those that need it.

How to Access our Virtual Services:

Periods of crisis like this can be particularly unsafe for survivors, some of whom may be forced into close contact with an abusive partner, and many of whom are facing additional financial hardships.

Advocacy, Counseling and Legal Services

Our team is providing phone and video support to new and existing survivors including advocacy and safety planning, counseling, legal assistance and support groups. Advocates have uninterrupted access to email and voicemail while working remotely during regular business hours.

Children’s Trauma Program

Our Children’s Trauma Program is providing phone support to parents, and emergent child survivor needs are assessed on a case-by-case basis. Virtual group support is also available.

How to Reach Us:

Phone: (978) 834-9710 (Amesbury office) or (978) 989-9361 (Children’s Trauma Program in Lawrence). You will be directed by an automatic greeting to leave a voicemail for the person you are trying to reach and staff will return your call.


Our 24/7 Confidential Hotline is always available: (978) 388-1888; (800) 439-0183 (TTY).

Court Advocacy

Currently, the Massachusetts Courts are open to conduct business virtually. Please follow this link for more details.

On July 13, 2020 the courts physically re-opened to the public for certain limited purposes, while limiting the number of persons entering Courthouses. All Courts will continue to conduct most Court business virtually (i.e. by telephone, video conference, email, or comparable means, or through the electronic filing system) in both civil and criminal cases. Please follow this link to see a summary of the most recent order from the Supreme Judicial Court on the physical re-opening process.

Emergency matters are being heard by video conference or telephone. The Standing Orders define what is an emergency matter in each department of the Court. You can follow this link to read the standing orders and updated press releases for each Court. Each Court may also hear non-emergency matters as they determine appropriate.

For more details on District or Probate and Family Courts, click here.

Hotline Poster:

Poster with Hotline Number 1-978-388-1888Hotline Number 1-978-388-1888

Download or print our Hotline Poster here.

Download or print our Hotline Poster in Spanish here.