Changing lives by helping victims of domestic violence


Computer Safety

Caution: An abuser can discover your Internet and computer activities. If you think your activities are being monitored, they probably are. Abusive people are often controlling and want to know your every move. The safest way to find information on the Internet is to use a computer outside of your home such as your local library, trusted friend’s home, work or internet cafe.

Email, Instant/Text Messaging (IM), Facebook, Twitter, blogging and other social media sites are NOT SAFE ways to share.

Call our hotline instead: 978-388.1888. If you do use email, create a new e-mail account, but DON’T use the same password and remember to sign out.

PLEASE NOTE THE EXIT SITE LINK AT THE TOP OF THIS PAGE, if you think you are being watched, click the link to exit the website immediately.

If you are in danger, please call one of the following:

  • 911
  • Your local hotline 978.388.1888
  • The toll free number at SafeLink: 1-877-785-2020
  • The national Domestic Violence Hotline at 1-800-799-SAFE(7233)

Tips on Computer Safety

  1. Do not store passwords, as it makes it extremely easy for the abuser to access information.
  2. Choose passwords that are not easy to guess, such as a combination of letters and numbers. In addition, change your password often.
  3. Keep all personal files on a disk and set options to require a password to access each and every file.
  4. If harassing emails are received, print them out and save them as evidence.
  5. Delete emails from the “Send” box (sometimes called the “Outbox”) and then also delete the email from the “Deleted Items” box.
  6. Empty the “Recycle Bin” before shutting down the computer. The Recycle/Trash Bin holds all deleted files until it is manually emptied. Until it is manually emptied, the abuser will be able to see files that have been deleted, since they have not permanently left the computer. Emptying the Recycle Bin deletes all items from sight.
  7. If possible, use web-based email services like Yahoo or Hotmail and you can access your mail from anywhere. Their systems are much more strictly regulated, and therefore safer than personal services such as AOL.
  8. The tools section in most browsers allow you to delete your “cache” – all of your web history – and most now offer a “private browsing” feature that does not store this information for selected browsing sessions. Again, we still advise you seek a safe environment – friend or library – while you are seeking support and information about domestic violence.
  9. For detailed technology info and resources, we suggest you visit the National Network to End Domestic Violence.